Tysons Granite - Switched Countertop Installation

3 comments
Not resolved
1.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

It started out well with this company. They installed my selected countertop for my home bar and agreed to install a countertop for my bathroom as well for a great price.

I guess it was too good to be true. Company promised to install a stone leather surface countertop from an agreed upon selection. Company switch the countertop upon installation. When notified, the company either ignored phone calls, text messages or emails.

When asked for a refund, the company promised to remove what looks like a colored cemented countertop and refund my money but failed on that promise as well.

I thought I was dealing with a company who had integrity. I guess I was wrong.

Product or Service Mentioned: Tysons Granite Countertop Installation.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Customer service.

Comments

Anonymous
Ypsilanti, Michigan, United States #1238369

Any resolution?

Anonymous
Muskegon, Michigan, United States #1181589

I'm glad I saw this before contacting this business!

Anonymous
to Anonymous Herndon, Virginia, United States #1183128

Wow. This company had good prices. I Guess I Know why: fake countertops!

You May Also Like